'未申诉', self::DISPUTE_STATUS_WAITING => '申诉待处理', self::DISPUTE_STATUS_PROCESSING => '申诉处理中', self::DISPUTE_STATUS_FINISH => '申诉完成', ]; const DISPUTE_RESULT_STATUS_NO_MISTAKE = 1; const DISPUTE_RESULT_STATUS_HAVE_MISTAKE = 2; const DISPUTE_RESULT_STATUS = [ self::DISPUTE_RESULT_STATUS_NO_MISTAKE => '无过错', self::DISPUTE_RESULT_STATUS_HAVE_MISTAKE => '有过错', ]; }